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| Date:
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05-06 October 2009
09-10 December 2009 |
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| Duration: |
2 days, 9:00am –
6:00pm |
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SNEF Training
Institute |
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Participants will be issued a Statement of Attainment (SOA) upon successful completion and assessment of the training course |
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| Fees Payable |
S$38 (inc. 7% GST)
Full fee is $214. Amount shown is after SDF Subsidy
Please apply for SDF funding via www.sdf.gov.sg
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| Requirements for SDF & SRP Funding |
Training must be fully sponsored by companies, which are registered or incorporated in Singapore
Must be a Singaporean or Permanent Resident
Attain at least 75% attendance
Undertake all assessments in the course
Company can apply for absentee payroll for participants via www.srp.org.sg before the course starts.
Workers 40 yrs old and above with ‘A’levels & below
90% of hourly basic salary capped at $10/hour
Other Workers
80% of hourly basic salary capped at $10/hour |
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For more information, please contact
Lynn at 6861 1000 or email to learning@jobsdb.com.sg |
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This course is developed under the initiative with Workforce Development Authority (WDA). Participants will learn how to provide that extra mile service to their customers. The course will focus on the importance of having the right mindset and how the go the extra miles service benefits themselves and the organization, and of course the customer. Participants will also gain the confidence in serving their customers by identifying their customer needs, applying effective communication techniques and understand the different types of behaviors of customers and how to make an exceptional difference to the customers. |
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