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All classes full till year end |
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| Date:
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14-15 October 2009 |
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| Duration: |
2 days, 9:00am –
6:00pm |
| Venue: |
SNEF Training
Institute |
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Participants will be issued a Statement of Attainment (SOA) upon successful completion and assessment of the training course |
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| Fees Payable |
S$38 (inc. 7% GST)
Full fee is $214. Amount shown is after SDF Subsidy
Please apply for SDF funding via www.sdf.gov.sg
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| Requirements for SDF & SRP Funding |
Training must be fully sponsored by companies, which are registered or incorporated in Singapore
Must be a Singaporean or Permanent Resident
Attain at least 75% attendance
Undertake all assessments in the course
Company can apply for absentee payroll for participants via www.srp.org.sg before the course starts.
Workers 40 yrs old and above with ‘A’levels & below
90% of hourly basic salary capped at $10/hour
Other Workers
80% of hourly basic salary capped at $10/hour |
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For more information, please contact
Lynn at 6861 1000 or email to learning@jobsdb.com.sg |
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This WSQ Service Excellence module aims to impart the knowledge and skills to apply organizational service values and use organizational systems to provide excellent customer service, follow-up post / sales service support, utilize and update a customer database when working individually and in service teams. |
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