Increasing your effectiveness through understanding people
with Leslie Choudhury
Communications guru, international speaker, coach, trainer, consultant and author |
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| Date: |
 10 March 2010 |
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11 June 2010 |
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| Duration: |
1 day, 9:00am – 5:00pm |
| Fee: |
S$445 |
| Venue: |
Holiday Inn Parkview / Amara Hotel (TBA) |
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- Fees are subjected to prevailing GST of 7%
- Includes course materials, light refreshments
and lunch
For more information, please contact Lynn at 6861
1000 or email to learning@jobsdb.com.sg |
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Payment
must be made before the commencement of the workshop.
No cancellation is allowed 7 days prior to workshop. |
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Intelligence (or IQ) is not enough to succeed in business today. More and more companies are recognising the benefits of developing their staff in the area of Emotional Intelligence (EQ). Why? Because when we deal with people, we are dealing not only with their minds but also their feelings, and studies show that we gravitate towards people who make us feel good, who motivate us, and who make us want to strive for excellence. This is the essence of EQ.
In this highly experiential workshop, Leslie Choudhury guides you through the 5 core competencies of EQ, and shows you essential skills that will help you develop trusting and meaningful relationships with everyone. You will be able to use these skills immediately, and will see positive improvements in your social and professional competence.
Emotional intelligence brings out the best in you and the best in others. It results in positive emotions, initiative and innovation, improved performance, and personal and professional success. EQ is an indispensable tool for everyone.
Join Leslie for an enlightening, motivating day of improving your EQ!
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Managers, supervisors, executives, administrative and clerical staff, front line staff – anyone whose job requires them to apply understanding and empathy, enhance communication, improve teamwork, and deal effectively with people.
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This program aims at helping participants to:
- Understand what Emotional Intelligence really is, and why everyone needs it.
- Distinguish between the five core competencies of EQ.
- Identify and understand emotional drivers, and learn how to use them effectively.
- Discover how brain colour communication can help in understanding emotions.
- Understand yourself, your attitude, your emotions and your behaviour.
- Develop more effective personal and professional relationships.
- Deal effectively with conflict and difficult situations using EQ.
- Learn how to keep your cool and control your emotional response in tough situations.
- Provide positive feedback to others while maintaining good relationships.
- Develop essential skills that will enhance your effectiveness at work.
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This is a fast-paced, highly interactive workshop, involving group discussions, interactive games, video clips and hands-on exercises. Real scenarios will be used, so that the learning is relevant and applicable to work situations. All participants will enjoy practicing their new-found skills in a friendly and encouraging environment. Everyone will take away a comprehensive workbook full of essential tips and advice that will be useful for future reference.
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EQ vs IQ
- The important differences between EQ and IQ
- Why bother with Emotional Intelligence?
- The 5 competencies of Emotional Intelligence
- Understanding the brain-body-behaviour connection
- Brain colour and emotional drivers
Self awareness
- Understanding yourself and others
- Examining your emotions and your perceptions
- Practical exercises to improve verbal and non-verbal communication
- Using active listening to enhance relationships
- Giving and receiving feedback graciously
Using EQ to develop relationships
- Using empathy to put yourself in the shoes of others
- Identifying, understanding and managing emotions
- Developing rapport and building rewarding relationships
- Dealing with difficult situations using EQ
Social awareness
- Using emotional drivers intelligently
- Developing essential coloured communication skills
- The power of directive questions
- Building trust and confidence
What’s next?
- Practice makes perfect
- An action plan to help you use EQ at work and at home
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Leslie Choudhury
Leslie is not an ordinary a skills trainer. He is a transformer of individuals and teams. With his great sense of humour and unique mind-bending strategies, he coaches participants to influence, inspire and move people they encounter into decisions and commitments.
Leslie has received countless awards for his ability to motivate, influence and inspire many participants from large international audiences, including the President's/CEO's award for running the best sales team in Sheraton Hotels, and the ‘EIBTM - IT and ME Personality of the Year Award for Asia & Pacific’. He has been voted as number six communication guru in the world by Gurus International, and number one in Asia.
Leslie is certified in Directive Communication Psychology and the only person in Asia certified with 'CITE' status as one of 48 individuals worldwide recognised for his motivational skills.
He is the co-creator of one best interactive games called ‘The Choudhury Mind-Maze’ and author of the book, ‘Once Upon A Time’ – The Psychology of Stories for Leaders and Mangers.’
Given his extensive and diverse background, intuitive education, global experience and entertaining training style, Leslie Choudhury aims to make every workshop a life-changing experience that will transform personal as well as corporate effectiveness.
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“This was by far the best training course I have attended. I saw colleagues develop a new understanding and a new respect for one another. The Emotional Drivers module helped me put a part of my life into perspective and showed me what I must do to take control. The Coloured Brain Concept module has raised my awareness of my own relationships with my colleagues, managers, friends and family. I believe I am more efficient in my dealings with people without losing who I really am.”
Anthony A Mendonca
Abu Dhabi and Al Ain
“I can now control the effect of my environment on me and also influence it in a positive way." I learned at the training, particularly the postures, brain colours, emotional drivers and visualisation techniques. I was particularly impressed with the working of the different types of 'coloured brain' and feel that this is something I will try to use almost daily in my work environment.”
Caroline George
Public Relations, Emirates Holidays
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