August
   Retail Loss Prevention Course
   Influencing and Negotiation  Workshop: The Art of Getting What  You Want
   Effective Credit Control & Speedy Debt  Recovery
   The Art of Collecting Debts Through   the Telephone
   STANFORD – NUS Executive  Programme in International Management
   "Mergers and Acquisitions in Asia"  Masterclass
   Understanding and Practicing Search  Engine Optimization (SEO)
     
  September
   Speak Well, Say it Graciously
   Communication Skills for Cross-cultural  Business
   Branding for Success
   Understanding and Practicing Search  Engine Optimization (SEO)
     
Negotiation Skills At Work
Understand the power of Negotiations skills. Learn the key aspects to identifying bargaining power. Recognise the underlying scope of negotiations. Know what drives the other party - The ' key '. Acquire the knowledge of a systematic framework.
 
 Details
   
Date: 4 - 5 June 2007
Time: 9:00 am - 5:00 pm
Fee: $620 (subject to prevailing GST of 7%)
  Lunch and Refreshments will be provided)
Venue: Le Meridian Hotel
Enquiries:
For more information, please call Lynn at
68611000 or email us at learning@jobsdb.com.sg
   
   
     
  Payment must be made before the commencement of the workshop. No cancellation is allowed 7 days prior to workshop.
  For SME (Super Scheme): SDF Assistance - $35, If your company is a SME, please apply for SDF funding at www.sdf.gov.sg.
 
 Objectives
   

In this workshop, you will learn to:

Understand the use of negotiations in maintaining good business relations while achieving organisational objectives
Acquire the ability to present differing points of view in non-confrontational ways
Identify personality types and the different negotiating styles

Understand the key principles of successful negotiations

Know how to close a deal
Develop confidence as a negotiator
   
 Outline
   
Key Aspects
Understand the power of negotiations skills
Learn the key aspects to identifying bargaining power
Recognise the underlying scope of negotiations
Know what drives the other party – The ‘ key ‘
Acquire the knowledge of a systematic framework
Create concessions and obtain maximum benefits
   
Key Attributes
Identify the different types of negotiation styles
Manage ‘Emotional atmosphere ‘and listening skills
Integrate skills to arrive at win –win
Understand verbal and non –verbal signals from the other party
   
Key Considerations
Understand and define wants, needs and variables of organisational / individual level
Understand the traits underlying an effective negotiator
Know what are the entry and exit positions
Create alternatives during negotiations diverting to a desired outcome
Develop tactics of proposing / bargaining
   
Negotiation Stages
Learn how to break negotiation deadlocks and close your negotiations.
Understand the tricks people play – Counter tactics
Case Study – Put into practice, versatility
   
 Facilitator

Emma Jarman-Jones specialises in developing and enhancing workplace communication skills. This work includes writing, speaking, interpersonal and management skills training. She has over 12 years experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam.

Emma has worked as an external consultant and trainer with both private and public sectors, designing, customising and delivering programs, and coaching individuals. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation. She has worked with companies such as StarHub, SingTel, BASF South East Asia, BASF Vietnam and Malaysia, DBS Bank, Ministry of Environment, Carlton Hotel and The British Club.

Emma holds an MBA from Imperial College, London. She has also completed a Diploma in Human Resource Development at the Singapore Institute of Management and is a certified People Developer Consultant.
 
 
 Who Should Attend?

All corporate professionals who require negotiating and influencing skills.
 
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