August 2008
» Building Great Customer Experiences
» Preparation of Unaudited Financial Statements - Essential FRSs
» Cash Flow Management
» Creativity at Work
» Effective Credit Control & Speedy Debt Recovery
» Influencing and Negotiating in Tough Economic Times
» Business Finance for Non-Financial Managers
» STANFORD - NUS Executive Programme in International Management
» Understanding Fraud & Internal Audit
» Think Fast, Think Smart
» Company's Tax Obligations & Completion of Form C - for year of assessment 2008
September 2008
» Corporate Etiquette & Professional Image Workshop
» Smart Time Management!
» Power Up Your Business Writing Skills
» GST Highlights and Common Errors
» Successful Business Communication Skills
» Dealing with Difficult People
» Speak up Successfully
» Singapore Taxation - An Overview
October 2008
» Polished Presentation Skills
» General Management Programme
» Personal Effectiveness
» Business Finance for Non-Financial Managers
» Negotiation and Influence
» Sharpen your Interpersonal Skills
» Success Skills for Secretaries and Support Staff
» Energise Your E-mail Writing Skills
November 2008
» Mastering the Brand Called “YOU™” 
» Speak up Successfully
» Creativity at Work
» Savvy Networking Skills! 
December 2008
» Dealing with Difficult People
» Power Up Your Business Writing Skills
» Successful Business Communication Skills
» Smart Mind Mapping and Thinking Skills 
» Corporate Etiquette & Professional Image Workshop

In-company Training

  Contact Us
  Email: learning@jobsdb.com.sg
 Tel: +65 6861 1000

 

Negotiation and Influence
 Details
   
Date: 22 – 24 October 2008
Fee: S$3,800 (exclusive of GST for local participants)
Venue: NUS Business School
Enquiries:
 
 
Hotline: 6516 7872
     
 

Today’s complex global and cross-cultural marketplace requires astute relationship-building skills for internal and external partnerships and alliances. Negotiation and influence are organisational competencies that play a critical role in creating value, managing cross-functional relationships and securing successful business outcomes. Although people negotiate all the time, understanding the strategy and psychology of effective negotiations is an invaluable asset in a globally interdependent environment.

This innovative programme brings together the models developed by Harvard and Kellogg. This blend consists of understanding the process of negotiations and influencing, the cross-cultural context and the behavioural aspects that parties bring to the process that defines the dynamics of a negotiation. Through lectures, discussions, analysis and multi-party negotiation exercises, you will acquire the conceptual framework, tools and coaching to refine critical thinking, negotiation skills and decision making.

 
 Core Focus
   
Negotiating to Create Value
Negotiation Strategies & Skills
Negotiation – The Interest-based Approach
   
 How Will You Benefit

In this intensive, high-level programme, you will learn to:

Negotiate, build and sustain effective deals and working relationships
Enhance your mental effectiveness by learning the keys to rational thinking, as well as the barriers that keep you from optimal decision-making

Develop confidence in the negotiation process as an effective means for resolving conflict in organisations.

Understand more about the nature of negotiations and gain a broad intellectual understanding of the central concepts in negotiation.

Experience the negotiation process, learning how to evaluate the costs and benefits of alternative actions.
Improve your analytical abilities and your capacity to understand and predict the behaviour of individuals, groups, and organisations in competitive situations.
Develop a toolkit of useful and practical negotiation skills, strategies, and approaches.

Develop an understanding of the dynamics of negotiations in Asia

   
 Programme Director

Dr Chia Ho Beng
Senior Lecturer, NUS Business School
PhD, University of British Columbia

 

Dr Chia teaches leadership, coaching for change, creative problem solving, human resource management, negotiations, mediation, and conflict resolution. 

He is also an adjunct feedback coach with the Center of Creative Leadership, and serves on various mediation and dispute resolution committees in Singapore.  He is part of the research group at Singapore Mediation Centre, and on the management committee of the Centre for Corporate Social Responsibility.

His research interests include motivating and encouraging organisational citizenship behaviour, cross cultural negotiations and mediation, the human side of knowledge management, and human resource management for technology innovation teams.  

Prior to his academic career, he worked in both the financial and manufacturing sectors. His work experience includes managing corporate accounts, turnaround management, managing in merger transitions, and problem loans management.  Dr Chia brings to the classroom a blend of theory and practical experience.

 

 
 Who Should Attend?

Senior executives and professionals actively engaged in key activities, such as:

Strategic alliances and business partnership

Outsourcing and procurement

Business development and sales management

Strategic human resource management

Dispute resolution, mediation and consensus building

Relationship management in the private and public sectors

 

 

 
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