How do you write your Memos, Letters, Reports and Email? What goes into the content? Why make themlonger than you need to? How can you make them more concise without compromising your message?  How can you make your Memos, Letters and Reports more readable? How can you put impact in your writing?  What are the common grammatical errors in writing? How can you solve these?

Can we communicate more effectively by Email at work? How? What are the do’s and don’ts?

This Course will empower you to do this – a powerful course that will certainly benefit every professional (management or executive) who needs to communicate in writing!

 By the end of the course, the participants should be able to:

• present a positive corporate image in their writing
• use a contemporary style in their letters and reports
• present information so that it is easy to read
• communicate sensitive information in a more positive way
• win the readers’ support for their ideas
• win the readers’ trust and confidence
• organise and edit their letters, reports and emails to achieve
• maximum effectiveness
• write clear, concise and inspiring letters
• write clear, concise and focused reports
• write clear and coherent emails

Mrs Jean Khoo Vowles has established her reputation in Singapore as a dynamic, entertaining and inspiring trainer in English business communication. Her training has been enthusiastically received in both the public sector and the private sector.

Jean has a Masters in Education Degree in the teaching of English from the University of Wales, UK, after having pursued studies in applied and socio-linguistics, phonetics, grammar, reading and writing skills, and teaching methodology. Jean also has a Certificate in Education from the Institute of Education, Singapore.

Jean has worked with many organisations including DBS, SMRT, PUB, NUH, Singapore Tourism Board, NETS, Ernst & Young, CAAS, Monetary Authority of Singapore and HDB.