In this workshop, participants will be provided with practical and real-life cases to analyse, discuss, formulate strategies and to work out feasible solutions in groups. The practical exercises in this workshop will allow participants to gain thorough and firm grasp of all the crucial issues, tools and techniques involved in debt collection through telephone.
This course is structured to be PRACTICAL, INTENSIVE and RELEVANT to your everyday situations. This is made possible by a Workshop Leader who is a practitioner with more than 20 years of experience in this area. |