2006 Events
   "Leadership In Action" Seminar
   11th World HR Congress
 & Business
   Coaching for Managers
   Effective Performance Management
   Negotiation Skills At Work
 
2005 Events
   Achieving a Return on Investment on
 Human Capital
   Developing a Competency-based
 HR System
   Dynamics of Persuasive Presentation
   EQ for Customer Service Excellence
   Masterful Coaching in Leadership
   Outclass The Competition
   Persuasive Writing to Customers
   Proficiency in Business Writing
   Psychological Techniques for Selling
   Speak Well, Say it Graciously
   The Art of Winning Communication
   Writing In Response to Complaints
     
 Speak Well, Say it Graciously
We have often heard that good communication skills are the key to business success. If you can’t communicate effectively with your customers or clients, you’ll lose them.

Hence, in order to avoid misunderstandings or communicate the wrong messages, it is important to possess the most fundamental communication skill – the ability to speak well (and graciously too).

During the course of this experiential workshop, the facilitator, Jean Khoo Vowles will cover areas such as pronunciation, tone and body language so as to improve the clarity of one’s spoken English (versus Singlish) as well as understanding with customers and partners. For greater impact, the workshop content was also localised to highlight problems that Singaporeans face.


Participants’ Testimonials

The ability to speak well is an important skill for everyone regardless of job function. Today’s session has been useful for me as my job requires me to deal with colleagues and clients locally and overseas.
– Joey Ong

It’s been a very good session and I’m impressed with the delivery. I’ve definitely learnt a couple of useful tips on speaking well today!
– Tan Wui-Hua

I’ve never come across courses such as this before hence it’s been very interesting. I’m happy that I’ve managed to refresh on topics such as proper pronunciation and phonetics.
– Mee Mee

For more information on the next run of this program, click here.
 
 
    Singapore Jobs DB  
Copyright © 1998-, Jobs DB Inc. All rights reserved.